Shipping Policy

1. Order Processing & Verification

All orders are subject to manual confirmation prior to dispatch to prevent delivery failure:

• Once you place an order, our representative contacts you via WhatsApp or phone call to confirm delivery details and address accuracy.
• Orders confirmed before 3:00 PM are packed and handed over to our courier partner the same business day.
• Orders with unresponsive or unverified contact numbers are kept on hold for 48 hours before automated cancellation.

2. Delivery Timelines

We provide reliable nationwide shipping across Pakistan via reputable courier networks:

• Major Hubs (Karachi, Lahore, Islamabad, Rawalpindi): 2 to 3 business days post-dispatch.
• Other Cities & Towns: 3 to 5 business days post-dispatch.
• Remote / Rural Areas: Up to 5 to 7 business days depending on local courier coverage.

3. Payment Method

We operate exclusively on Cash on Delivery (COD):

• No advance bank deposits or digital pre-payments are mandatory to book an order.
• The total order invoice amount must be handed over in cash directly to the courier rider upon delivery.

4. Courier Handover & Inspection Policy

Please take note of the standard third-party courier regulations practiced across Pakistan:

• Courier riders are strictly restricted by their company regulations from allowing parcel unsealing or open inspection prior to cash collection.
• In the event of any damage, missing accessory, or manufacturing defect discovered after opening the parcel, our direct replacement protocol covers you fully under our Refund & Replacement Policy.

Shipment Tracking & Assistance

For tracking numbers, delayed deliveries, or rescheduling delivery timings, contact our logistics support team:

WhatsApp: +92 318 0211186

Email: support@chinauniquestore.com